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Juna

Privacy Policy

Effective Date: June 18, 2025

Juna is committed to protecting your personal information and ensuring transparency around how your data is collected, used, and safeguarded. This Privacy Policy outlines our practices in relation to the Juna app.

1. Information We Collect

We collect the following types of data:

  • Account Information: Your email address and login credentials.
  • Journal Entries: The text or voice content you input into the app.
  • Metadata: Timestamps, selected moods, entry tags, and interaction logs.
  • Device Information: Browser type, device type, and IP address for security and analytics.

2. How Your Data Is Used

We use your data to:

  • Provide and improve core features such as journaling, AI reflection, and mood tracking.
  • Analyze journal entries using AI models to generate insights and summaries.
  • Maintain account security and application performance.
  • Offer in-app guidance and behavioral patterns based on your usage.

3. Confidentiality and Data Storage

  • Your journal data is private and confidential.
  • Entries are encrypted in transit and at rest.
  • Only you can view your journal content.
  • Juna will never sell, rent, or share your personal data for advertising or marketing.

4. AI and Third-Party Processing

We use trusted third-party services (e.g., OpenAI, Supabase) to process your content. These providers may temporarily handle journal data for the sole purpose of providing reflections and insights. Your data is not used to train AI models unless you give explicit consent.

5. Data Retention

Your data is retained only as long as your account is active. If you delete your account, your personal data and journal entries will be permanently deleted from our servers within a reasonable time.

6. Your Rights

You have the right to:

  • Access and view your journal entries and account information
  • Request deletion of your data and account
  • Withdraw consent at any time for future data processing

Juna does not currently offer a downloadable export feature for user data.

7. Children's Privacy

Juna is not intended for users under 13 years of age, or under the age of digital consent in their jurisdiction.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in technology or law. We will notify you of material changes via the app or email.

9. Contact

For privacy-related inquiries or deletion requests, please contact us at privacy@juna.care.